Google Forms and "You need permission"

  • Posted on: 2 February 2018
  • By: jdickmann

Have you ever diligently tried to fill out a survey when asked, but received the dreaded "You need permission" page instead of the form? Many SLUH forms are intentionally restricted to only SLUH users, but having a personal Gmail account can get in the way.

Based on https://support.google.com/docs/answer/160166?hl=en:

Can't open a form

When you try to open a Google Form that you don't have access to, you'll see a message that says "You need permission."

Option 1:

Since we use Google apps through work or school, make sure you’re signed in to the correct account. When someone makes a form through work or school, only people in their organization can see the form. Unless they change that setting, these forms can’t be viewed from a Gmail account.

Step 1: Sign out of your Gmail account

  1. Go to myaccount.google.com.
  2. In the top right, click your photo.
    • If you don’t see a photo, you might see the Account image Account image.
  3. Click Sign out.

Step 2: Sign in with your Google Account for work or school

  1. Type in your Google Account for work or school.
  2. Click Next.
  3. Type your password.
  4. Click Sign in.

After you sign in, try the link to the form again.

Option 2:

Use a different browser (e.g. Safari, Firefox, or Google Chrome) for personal and work email. If you usually use Safari for work or school, try using Chrome for your personal email, or vice versa.

If you are having issues on your mobile phone, try opening your email in your phone's web browser vs. the mail client.